Amazon
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What’s it about?
Retail analysts dissect Amazon's operational DNA, revealing how customer obsession, the flywheel, AWS, and a relentless culture built a meta-platform that reshaped global commerce.
You’ll learn
- Customer obsession as a structural imperative
- The flywheel: lower prices, more selection, convenience
- AWS: turning fixed costs into revenue streams
- Prime as the gravitational center of the ecosystem