Jobs to Be Done cover

Jobs to Be Done

11 min read 15 min listen Narrated by Sam
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What’s it about?

Customers don't buy products—they hire them to make progress. This book shows how to uncover the real jobs people need done and innovate around them.

You’ll learn

  • Focus on customer struggles, not features
  • Uncover functional, emotional, and social jobs
  • Use job stories to reveal hidden needs
  • Prioritize underserved jobs for innovation