Mixed Signals
Read this summary in any language — built-in translation in the reader.
What’s it about?
Incentives always work, but not always as intended. This book reveals the hidden signals rewards send and how to design them to get what you truly want.
You’ll learn
- Why fines can backfire and increase bad behavior
- How rewards can kill intrinsic motivation
- The power of matching donations over direct payments
- How to audit your incentives for hidden signals