Negotiating the Nonnegotiable
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What’s it about?
A framework to resolve seemingly impossible conflicts by understanding the emotional forces—identity, tribe, and relationship—that make them feel nonnegotiable.
You’ll learn
- Recognize the 'tribes effect' that traps you in us-versus-them thinking
- Identify the five emotional lures that trigger conflict
- Go to the balcony to gain perspective and de-escalate
- Humanize the other to break through adversarial mindsets