The Power of a Positive No
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What’s it about?
A world-renowned negotiator reveals how to say a powerful 'no' that protects your priorities and strengthens relationships, by grounding refusal in a deeper 'yes.'
You’ll learn
- Prepare your deeper 'yes' before saying no
- Use the three-part formula: Yes-No-Yes
- Handle pushback by returning to your 'yes'
- Go to the balcony to gain perspective