Unreasonable Hospitality
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What’s it about?
A former fine-dining co-owner reveals how going absurdly above and beyond for others—guests, team, yourself—can transform any business or relationship into something unforgettable.
You’ll learn
- Service vs. hospitality: the feeling gap
- Turn mistakes into memorable moments
- Hire 'sweepers,' not 'pickers'
- Apply generosity to every interaction